FAQs

Why is Haberfield Rowers Club & Restaurant undergoing changes?

Haberfield Rowers Club & Restaurant is likely transitioning to a new restaurant management to enhance the overall experience for our members and guests.  This change is part of our continued efforts to provide the best services and offerings.

Will the club be closed during this transition?        

There may be a temporary closure of the restaurant starting from Monday 5 February, 2024. This is to ensure a smooth transition and to make necessary preparations for the new management.

How long will the club be closed?       

The exact duration of the closure is yet to be determined. This will be a short-term measure.

Who will be responsible for the operational management of the restaurant from Monday 5 February?

We’re not sure yet. Our first step is to gather expressions of interest from interested parties. We’re working with Ray White Commercial to conduct our search.

Can I make a booking for after Sunday 4 February, 2024?

We’re not currently accepting any new bookings for dates after Sunday 4 February 2024.

I have an event booking at Haberfield Rowers Club & Restaurant before Sunday 4 February 2024. Will my booking be impacted?

No, there will be no impact to your existing booking. As an existing client, we’ll keep you updated via email.

I’m part of a club or group that meets regularly at Haberfield Rowers Club & Restaurant. What should we do during the closure? 

We recommend looking for an alternative venue for your regular meetings. We’re able to offer several alternatives. Please get in touch with one of our team.

Will there be any changes to my club membership during this transition?

Your membership with Haberfield Rowers Club & Restaurant remains valid. We’ll communicate any changes or updates about your membership directly.

Can I get a refund on my club membership?

At this stage, your membership with Haberfield Rowers Club & Restaurant remains valid and is not eligible for refunds under the existing terms.

I’m a regular visitor. How will I know what’s happening with the Haberfield Rowers Club & Restaurant?

We’ll be keeping our customers updated over the next few months. We recommend subscribing to our newsletter for all the latest updates.

Who can I contact for more information or if I have a specific query?

If you have any other questions or concerns, please email [email protected] or speak to a member of our team.

Will there be any changes to the club’s facilities and services after the transition?

Our primary goal is to enhance the experience for our members and guests. While we anticipate some positive changes and upgrades due to the likely change, specific details will be shared closer to our reopening date.

Are there plans for renovations or physical changes to the venue during the closure?

The closure is mainly to support the likely transition of operational restaurant management. We’ll communicate any plans for renovations or physical changes if they become relevant.

I have feedback or suggestions for the new management. How can I share them?

Please feel free to share your thoughts and suggestions via email on [email protected] or by speaking to a member of the team.

Will the Kiosk remain open?     

The proposed transition to new operational restaurant management includes the kiosk. The kiosk will close at the same time as the restaurant upstairs from Monday 5 February 2024.

What will happen to the staff?  

ActivateUTS is exploring opportunities within its various on-campus venues and operations. The HR team will provide guidance, discuss potential roles, and assist with the transition. Until the temporary closure date, they remain committed to delivering an excellent experience for both members and guests across the summer season.

I’m interested in the opportunity to run the restaurant management.  How do I find out more?              

We’re working with Ray White Commercial to gather expressions of interest for the space. Please get in touch with Kristian Morris on 0411 415 297 between now and November 2023.

How do I keep up to date with information about the closure?

We’ll be sharing regular updates on our website and through email. Please sign up to our mailing list below if you’d like to receive these updates.